A washing machine with worn drum bearings, a failed control board, or a leaking outer tub is often more sensible to replace than to repair. Repair costs on an older washer can approach or exceed the price of a comparable new unit. Our replacement service handles the full job: diagnose, advise, supply or fit the new unit you choose, take the old one away.
What is involved
Replacement is different from a first install. The water, waste, and power are already in place. The work focuses on:
- Removal. Disconnect hot, cold, waste, and power. Drain residual water from the pump (always more than you would expect). Lift the unit out without damaging the laundry floor or door frame.
- Connection refresh. Old braided hoses are replaced. Tap washers are checked for perish. The GPO is checked. Pulling out the old unit is a good opportunity to refresh the connections that would otherwise fail in the next year or two.
- New unit install. Transport bolts removed, levelled, connected, tested. Same install discipline as a fresh install.
- Old unit removed. We take it for recycling.
When replacement is the honest call
We will recommend replacement when:
- Repair quote exceeds about 50 percent of a comparable new unit.
- Drum bearings have failed on a unit older than 8 years.
- Control board has failed and the replacement part costs over $400.
- The same fault has come back more than once.
- The unit is 10+ years old and any major component has failed.
Brands we replace
Every brand sold through Australian retailers. Miele, Bosch, Asko, Fisher & Paykel, Smeg, Westinghouse, Electrolux, Simpson, Whirlpool, Samsung, LG.
How it works
- Tell us the existing brand and what has gone wrong. We can usually call repair-or-replace from a phone description.
- We confirm an appointment. Same-week is normal.
- We diagnose, quote, and book the replacement. Quote before any work starts.
- We replace on the day. Old unit removed and recycled, new unit fitted, paperwork handed over.
